Premium Client Care Warranty
At Home Expressions by Jackson Design and Remodeling, we believe that truly exceptional client service begins with the first phone call, continues through each phase of a project, and then goes above and beyond. The true measure of our ethics and integrity is how well we honor our business relationships long after each project is completed. Our Premium Client Care Warranty demonstrates how Home Expressions by Jackson Design and Remodeling significantly exceeds the industry standard when it comes to standing behind our work. The Premium Client Care warranty also ensures that our trade partners are accountable for the high standards Home Expressions by Jackson Design and Remodeling expects from them on every project.
The Home Expressions by Jackson Design and Remodeling Premium Client Care Warranty is one of the strongest in the nation. Our written warranty is a tangible demonstration of Home Expressions by Jackson Design and Remodeling’s tenacious focus on client satisfaction. We do everything we can to ensure that your project runs smoothly and we keep you informed in detail throughout the planning, design, and building process. Our written warranty is a reminder that we will be there for you on that rare occasion when something unexpected happens.
Below is a summary of our Premium Client Care Warranty. Full details in writing are available when we begin working together, or upon your request.
10 YEAR WARRANTY: You have hired one of the most reliable and respected design build remodeling firms in the nation. We commit to producing high quality work that will stand the test of time. Home Expressions by Jackson Design and Remodeling guarantees against latent defects in construction or workmanship for a period of ten (10) years after completion of your project montrer.
4 YEAR WARRANTY: Home Expressions by Jackson Design and Remodeling uses only top quality material for our design build remodeling projects. We commit to helping you if issues arise concerning materials used in your remodel. Home Expressions by Jackson Design and Remodeling will supply you with any manufactured warranties from our industry partners at the time of construction. Should a manufacturer need to repair or replace an appliance, manufactured component, equipment or material as per their warranty(ies), Home Expressions by Jackson Design and Remodeling will assist you with coordinating the process. Though not legally obligated to do so, Home Expressions by Jackson Design and Remodeling may also provide you with construction labor related to the repair or replacement without charge.
2 YEAR WARRANTY: The required standard “one year expressed limited warranty” (also known as the “Fit and Finish Warranty”) is an industry standard and a California law. At Home Expressions by Jackson Design and Remodeling, we hold ourselves and our trade partners to a higher standard. We double the time of the required warranty to TWO YEARS, another way to demonstrate our responsibility and accountability to you for every project we undertake.
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Monday-Friday: 8:00 a.m. - 4:30 p.m.
Saturday: 10:00 a.m. – 2:00 p.m.
Sunday: Closed
